Lingofloat Support

Lingofloat is an AI-powered English learning app that helps you break past the intermediate plateau. Learn by listening to authentic content from YouTube, podcasts, and your own uploads — with instant AI explanations and in-context spaced repetition.

Here are answers to the most common questions:

• How do I get started? — Download Lingofloat from the App Store, create an account, and start adding content you want to learn from.
• What devices are supported? — Lingofloat is available on iPhone and iPad running iOS 16 or later.
• Can I use my own content? — Yes. You can import YouTube videos, podcast episodes, audio files, and more.
• How does spaced repetition work? — Words and phrases you encounter are automatically scheduled for review at optimal intervals to maximize long-term retention.
• Is an internet connection required? — An internet connection is needed to import new content and use AI features. Previously loaded content can be reviewed offline.

To manage your subscription or cancel, open the Settings app on your device, tap your name at the top, then tap Subscriptions. From there you can view, change, or cancel your Lingofloat subscription.

To delete your account, go to Settings within the Lingofloat app and select “Delete Account.” This will permanently remove your data.

If you experience any issues:

• Make sure you are running the latest version of Lingofloat from the App Store.
• Try restarting the app or your device.
• Check your internet connection if content fails to load.
• If the problem persists, contact us using the email below.

Have a question, feedback, or need help? Reach out to our support team and we’ll get back to you as soon as possible.